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In the unlikely event a Cute Little Fuckers toy fails to work within 1 year of purchase, all our products purchased from an authorized dealer of the Cute Little Fuckers brand have a one-year warranty for any manufacturing defect. The warranty does not cover lost/stolen items, personal preference, cosmetic deterioration caused by wear and tear or damage caused by accident, misuse or neglect. The warranty does not cover any damages caused by improper charging or improper access to the charging panel. Please follow the instructions inside your box for proper charging. Any attempt to open or take apart units will void the warranty. To validate your warranty, any warranty claim must have dated proof of purchase and photos of the unit along with its components.
To start a warranty claim please email step@cutelittlefuckers.com with a proof of purchase, and a description of your issue. I will be happy to help you with your issue!