Shipping Protection by CLF 📦 - Terms & Conditions
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Overview

Shipping Protection by CLF 📦 is a service that provides additional protection for your order in the event of loss, theft, or damage during the shipping process. When you purchase Shipping Protection by CLF alongside your order, CLF will cover the cost of replacing or refunding your order under the conditions outlined below.

 

Coverage

Shipping Protection by CLF covers the following scenarios:

🟣 Lost Package: If your package is lost in transit and does not arrive at the shipping address provided.

🟣 Stolen Package: If your package is confirmed as delivered but is stolen from the delivery location.

🟣 Damaged Package: If your package arrives damaged due to shipping.

 

    Exclusions

    Shipping Protection by CLF does not cover:

    🟣 Orders shipped to an incorrect or incomplete address provided by the customer.

    🟣 Delays in delivery not resulting in loss or damage.

    🟣 Items returned due to customer refusal at delivery.

    🟣 Items confiscated by customs or other governmental agencies.

    🟣 Any costs associated with shipping beyond the original order (e.g., expedited shipping charges).

     

      Filing a Claim

      To file a claim under Shipping Protection by CLF, the customer must:

      🟣 Contact CLF Customer Service within 14 days of the estimated delivery date for lost packages, or within 14 days of the actual delivery date for stolen or damaged packages.

      🟣 Provide proof of loss or damage, such as photos of the damaged item(s) and/or the shipping box, or a police report for stolen items.

       

        Claim Resolution

        Upon approval of a claim, CLF will:

        🟣 Replace the item(s) with the same or similar product, based on availability.

        🟣 In cases where replacement is not possible, issue a refund for the full purchase price of the item(s) covered by Shipping Protection by CLF.

        🟣 No additional charges will be applied for the replacement or refund process under this service.

         

          Limitations

          🟣 Shipping Protection by CLF is only applicable to orders placed on the official CLF website.

          🟣 The service must be purchased at the time of placing the original order; it cannot be added after the order has been completed.

          🟣 Shipping Protection by CLF does not replace the need for standard shipping insurance offered by the carrier.

           

            Amendments

            CLF reserves the right to amend these terms and conditions at any time. Any changes will be posted on our website and will apply to purchases made after the date of posting.

             

            Contact Information

            For any questions or to file a claim, please contact our customer service team at support@cutelittlefuckers.com.

             

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